Hotel programs comparison




















Metasearch engines. Other websites, such as Kayak and HotelsCombined. They allow users to sort these results by price, rating and other filters. These sites redirect travellers to the hotel website or OTA for the final purchase, and generate revenue through advertising and listing fees. Get Advice. More Hotel Management Software. Other Software. Sort by:. Price Watch Demo Learn More.

Little Hotelier Trusted by more small, independent properties around the world than any other provider, Little Hotelier is the hotel platform that lets you easily attract more guests, take direct bookings online, understand how your business is p Price Demo Learn More. ThinkReservations ThinkReservations provides a fast, professional and comprehensive property management system PMS for independent lodging businesses.

RMS Cloud RMS is an all-inclusive hotel management system that provides dynamic pricing, as well as a number of other unique features fully integrated into the system. Wix Wix is a cloud-based landing page solution that helps users create and manage websites.

Acuity Scheduling Acuity Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. Eventbrite Eventgrid is a cloud-based event registration and ticketing solution that helps users organize conferences, seminars, festivals, shows, forums and matches. Mindbody Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses.

Fresha Fresha, formerly Shedul, is a cloud-based appointment scheduling and business management software solution. FareHarbor FareHarbor is a cloud-based tour and activity booking solution that enables tour operators to manage their day-to-day business operations. Booker Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and Setmore Setmore is a free appointment scheduling platform suitable for a variety of business sizes and industries.

OpenTable OpenTable is a cloud-based restaurant management solution that enables restaurant managers to accept online reservations and optimize seating arrangements. View all products. Popular Comparisons. Buyers guide Last Updated: January 13, Here's what we'll cover in this guide: What is hotel reservation software?

Common Features of Hotel Reservation Software Hotel reservation systems perform several functions related to online reservations, including managing rates and inventory and storing customer profile information. Some systems, like more robust travel agency software , include the ability to track where reservations originate e.

Rate management Adjust rates and determine which rates are available to certain guests during certain times of the year or during promotions. Customer data profiling Manage phone numbers, payment information, membership status, statistics on past stays and other information about guests. Global Distribution System integration A GDS is a network that stores the rate and inventory information of hotels connected to it by a central reservation system.

Online travel agencies also access the GDS, and use the information to ensure consistency for customers when booking online. Key Considerations If you are in the market for hotel reservation software, here are a few factors to consider during your search: Choose a system that fits the size of your hotel.

Market Trends to Understand The biggest challenge for the hotel industry today is wrestling revenue back from online travel agencies, which have attracted travelers with reduced rates from hotels.

Keep these trends in mind when comparing hotel reservation systems: Online travel agencies. Adjust rates and determine which rates are available to certain guests during certain times of the year or during promotions. Manage phone numbers, payment information, membership status, statistics on past stays and other information about guests.

A GDS is a network that stores the rate and inventory information of hotels connected to it by a central reservation system. For an airline to be eligible, it had to be based in the U. We looked at the rewards rate, basic economy fares, elite rewards rate, pet policies, in-flight entertainment and the fee rate.

We rated each of these factors separately, then determined an overall rating based on the weighting described below. To determine the rewards rate, we multiplied the value of each mile by the earnings rate and then multiplied by We rated these fares across nine factors, from which we derived a single composite rating. We determined both A the value and B the cost of earning elite status with each program, and determined an overall value by dividing A by B.

We compared the cost of fees across several fare classes in two categories: 1 bag fees and 2 seat assignment fees. We also took into account other metrics, like whether seatback screens were available.

We analyzed flying the airlines with a pet, including whether pets were allowed in the main cabin, whether they were allowed in cargo, limits on the number of pets or their size, and cost.

We also looked at Department of Transportation data around pet losses, injuries or deaths, and passenger complaints against airlines about their handling of animals. For each factor, we subtracted the lowest value from the highest value to determine the range. We assigned each airline program an appropriate star rating based on where its value fell in the range.

We independently spot-checked data collected on rewards bookings to ensure accuracy. To be eligible, a hotel brand had to have properties in the majority of states in the U. Rewards booking availability from 15 days to eight months from the time of search was also required. We compared the rewards rate, the value of the elite status program and the fee structure for each program. To determine the rewards rate, we multiplied the value of each point by the earnings rate and then multiplied by We determined the average resort and amenity fees across each program.

For each factor, we subtracted the lowest value among all programs from the highest value among all programs to determine the range. We assigned each hotel program an appropriate star rating based on where its value fell in the range. Here are our picks for the best travel credit cards of , including those best for:.

Rewards mile value. Rewards point value. The following list shows all the co-branded credit cards for each of our 10 hotel loyalty programs:. Looking at Promotions and Bonuses , each program tends to follow its own strategy and schedule when delivering extra rewards to its members.

In order to make an apples-to-apples comparison with these offers, we looked back at the promotions offered by each of the 10 programs over the last two years on a quarterly basis. Finally, we considered the Non-Hotel Benefits of these programs. Earning and redeeming points for free hotel stays and taking advantage of benefits are obviously critical, but some travelers prefer to earn or use points in other ways.

We identified six non-hotel attributes: transfers to airlines, airline partnerships, earning airline miles instead of or in addition to hotel points , redeeming for experiences, shopping portal availability and whether the program partners with a transferable point currency like Chase Ultimate Rewards.

And then we scored each program based on how it provides these non-hotel benefits. So after all of this number-crunching, where do the 10 programs land? Here are the overall results:. Starwood Preferred Guest takes the top spot with the best overall score.

In this particular analysis, the program excelled in a few notable categories, as it has the highest percentage of luxury properties and the most rewarding elite status program. However, the program made up significant ground thanks to how valuable its points are, as TPG staffers have experienced at hotels like the St. Starpoints regularly top the list of our monthly point valuations , and for good reason.

Wyndham Rewards clocked in at second place, just behind Starwood and well ahead of the next closest competitor. You can redeem just 15, points for a free night at any Wyndham property worldwide, from the cheapest Days Inn to the most expensive Wyndham Grand resort.

Third place was a neck-and-neck race between two formidable programs, but World of Hyatt edged out Hilton Honors. This is quite impressive for Hyatt given their comparatively small portfolio of properties, with fewer than hotels and roughly 70, rooms.

Hilton, by comparison, has more than 5, properties and , rooms worldwide. It also provides some fantastic Elite Status benefits like suite upgrades and guaranteed late checkout, and scored well in the Co-Branded Credit Card category. Finally, Hilton also takes the top spot for Co-Branded Credit Cards, in large part due to the wide variety of current cards and new upcoming compelling options like the Aspire. As a result, be sure to consider whether this program is a desirable option for you given your typical travel patterns.

Marriott Rewards takes sixth place, with top marks for Geographic Spread thanks to locations in countries and solid performances in Co-Branded Credit Cards and Promotions. We have Best Western Rewards in eighth which suffered due to low marks in the percentage of Luxury Properties and a comparatively small portfolio of hotels. Choice Privileges in ninth also hurt by having no true luxury brands and a comparatively less rewarding Co-Branded Credit Card. Lastly, Club Carlson in tenth yet another with few luxury properties and a small number of hotels.

Enter the interactive tool below. The results for each of the 10 programs will then automatically recalculate so you can see which hotel program is best for you. Keep in mind that the final rankings should be viewed through the lens of practicality.

We hope that anyone who has made it this far recognizes that a hotel is far more than just a place to rest your head or relax by the pool, especially when you consider its loyalty program.

Our advice: We encourage TPG readers to sign up for any and all hotel loyalty programs. Of course, the hotel industry continues to evolve as program executives and property managers look to provide more rewarding structures while simultaneously delivering more customized experiences for guests — millennials demand just that.

The Internet will also continue to play a major role in shaping hotel strategy, allowing chains and individual properties to gather mountains of data and target customers more effectively. This has driven the rise of lucrative cross-industry partnerships.



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