Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site. In reply to Mark St Hi, Thanks for the reply! Account doesn't exist or wrong password error? It means that account is deleted. I am sure that it spoofing. Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information.
Watch out for ads on the site that may advertise products frequently classified as a PUP Potentially Unwanted Products. Thoroughly research any product advertised on the site before you decide to download and install it. You will be redirected to a questionnaire form prompting you for information such as name, birthday, passwords used, recent email subjects or contacts, email folders created, or billing information, in order to help verify that the account in question is yours.
Once the form is submitted, wait up to 24 hours for a response. If the information provided was sufficient you will be provided with a link to reset your account password. If not, you will receive an email informing you the information was not sufficient to recover your account.
The minimum amount will vary based on the amount of information associated with the account. Reset your password. If you received a password reset link, you will be taken to a page to create a new password for your account. Method 3. Login to your recovered account and press the gear icon to access settings. If you recover your account and find it changed to a foreign language you can reset it from the settings menu. All language listings will display in their native alphabets.
Method 4. If you think some of your mail has been deleted when your account was compromised, it may be recoverable. Scroll down to the bottom of the page and click "Recover Deleted Messages. There is not a specified time range in which deleted emails can be recovered.
Any emails that could not be recovered are lost forever. Messages that remain in the Deleted folder will get deleted and removed periodically. Moving the messages you want saved out of the Deleted folder will make sure that the emails are not lost again.
Did you know you can get expert answers for this article? Unlock expert answers by supporting wikiHow. Luigi Oppido. Support wikiHow by unlocking this expert answer. Yes No. Not Helpful 0 Helpful 0. After I have been hacked, how can I stop the hacker from sending email to my contacts demanding money?
Notify those in your contacts list that your account has been compromised. You cannot stop the emails from being sent, but you can make sure others know to ignore the emails send from your account while you do not have control of it. Not Helpful 4 Helpful Every day I get a message my account has been blocked.
I reset my password and when I use the new password I get the same message. I then have to get a code to get into my account. How do I keep my account unblocked? Account blocking is an automated process by Microsoft when it detects suspicious activity on an account. Contact Microsoft support if you are having continuous issues with the account blockage.
Not Helpful 8 Helpful 3. If an attacker had access to your username and password, they may have access to any other accounts where you used that account.
Just to be safe, you should change your passwords on those other sites as well. Take a look at our tips in Help protect your Microsoft account. Adding additional security contact info can make it easier to recover your account if someone else takes control of it, or you forget your password. When you can't sign into your Microsoft account How to close your Microsoft account Keep your computer safe at home What to do about unexpected charges from Microsoft. Table of contents.
Microsoft account help. Overview and sign in help. Password reset and recovery. Forgot username. Security and verification codes. Locked or compromised accounts. Account activity and closed accounts. Linked accounts. What is a Microsoft account? Update your profile. Microsoft account More Need more help? Join the discussion.
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